Student At Airport

Coronavirus: An update from Latitude Group Travel

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Dear Clients,

We would like to extend our best wishes and thoughts to you during this very trying time. The safety and health of all of our schools and clients is the most important thing to us right now. Please stay safe.

As you may be aware, for the short term, the travel industry has suddenly come to a halt – of course including educational travel services such as ours.

It is a very drastic change to all of our lives and dreams, and certainly impacting everyone within our industry – airlines, hotels, activities, museums, galleries, performance venues etc having to put a stop to their services.

We are currently processing cancellations for tours initially booked for the March and April period, and will then progressively move to tours booked further out. Please be aware that as this is a new situation, the policies of each of our suppliers have been changing and developing on a daily basis. This is a time consuming process as each tour is addressed individually.

Due to the large number of cancellations we are handling at the moment, please bear with us, as there is a lot of work to be done in processing these for you.

On a more positive note, in the future as the industry starts to reopen, there should be some great opportunities we can offer you.

We thank you all for your support at this time, and again, wish to extend our best regards at this time to all our schools, educators and other clients.

We look forward to hearing from you when we start to get back to normal.

For now, stay safe and positive.

Best regards,

The team at LGT

Latitude Group Travel offers priority service to all schools affected by the current situation to ensure your travel programs can be up and running as soon as possible. If you have a specific question about your school’s situation, call 03 9646 4200 or submit an enquiry now.

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